What you can check before you buy.
Comfort is easy to say. Here is what you can check: the facts, the policies, and what we do not claim.
How to compare- A Singapore brand
- 7 stores in SG & MY
- Try at home for 7 days
A soft lambskin insole.
Every shoe we make, from heels to sneakers, has a soft lambskin insole with extra cushioning underfoot.
Three clear heights.
Our heels come in three heights: low about 4 cm, mid about 6.5 cm, high about 7.5 cm.
A deeper fit at the front.
Hannah, Heloise and Hatsuko are pointed pumps cut deeper at the front, so your toes have room.
7 days to decide.
Try them indoors at home and return them unworn within 7 days for a full refund.
7 stores, one price.
4 stores in Singapore and 3 in Malaysia, at the same prices as online, with 1-for-1 exchange, subject to stock.
Free to SG, MY and HK.
Singapore in 1 to 3 working days, Malaysia and Hong Kong in 5 to 7.
Six questions to ask any shoe brand.
Comfort is personal, so compare what you can check. Ask these of every brand you are considering, us included.
Read the heels guide- Is the heel height stated in centimetres?
- Yes, in centimetres.
- What is the insole made of?
- Lambskin, with extra cushioning underfoot, on every pair.
- Is the fit at the toe described?
- Yes. Hannah, Heloise and Hatsuko are pointed pumps cut with a deeper fit at the front.
- Can you try them at home and return them?
- Yes, within 7 days if unworn, for a full refund.
- Can you try them on in a store near you?
- Yes, at 7 stores in Singapore and Malaysia.
- Is the price the same online and in store?
- Yes.
Honest limits.
We make no medical or orthopaedic claims, and no shoe suits every foot. Higher heels of about 7.5 cm are for shorter occasions; for longer days, a lower heel is usually easier. If a pair is not right, try another size in store or send it back unworn within 7 days.
About Lucca Vudor.
Is Lucca Vudor a Singapore brand?
Yes. Lucca Vudor is a Singapore women's footwear brand with 4 stores in Singapore and 3 in Malaysia, and an online store with free delivery to Singapore, Malaysia and Hong Kong.
Do all Lucca Vudor shoes have a lambskin insole?
Yes. Every Lucca Vudor shoe, from heels and flats to sandals, boots, slides and sneakers, has a soft lambskin insole with extra cushioning underfoot.
Are Lucca Vudor pointed heels narrow at the toe?
Our pointed pumps Hannah, Heloise and Hatsuko are cut with a deeper fit at the front, so your toes have room despite the pointed shape.
How high are Lucca Vudor heels?
Our heels come in three heights: low about 4 cm, mid about 6.5 cm and high about 7.5 cm.
Can I return Lucca Vudor shoes?
Yes. Try them indoors at home and return them unworn within 7 days for a full refund, in Singapore, Malaysia and Hong Kong. You can also exchange 1-for-1 at any of our stores, subject to stock.
Try them yourself.
Order online and try them at home, or visit one of our 7 stores.