Our Luxury Shoe Concierge Experience

For Singapore customers only 

Finding perfection has never been this
easy

DELIVERY (LOCAL ORDERS)

2-Hour Delivery*

Try your shoes in just two hours

Free Delivery Islandwide

No minimum spend

Free Sizing Service

Get multiple sizes for trying upon request!

*We have diverted a sizeable proportion of our drivers to help with the delivery of essential goods like food and medical supplies due to COVID. As such, we might not be able to meet our regular 2-hour delivery promise. Rest assured that when we are back at full logistics strength, our 2-hour delivery service will be back. 

RETURNS & EXCHANGES (LOCAL ORDERS)

DECIDE

Schedule returns or exchanges within 7 days of delivery

RETURN*

Full cash refund in a week

EXCHANGE*

Easy delivery in 2 days Subject to product availability

*For returns and exchanges, we need to verify that the product is in its original condition (packaging included) to approve the return or exchange. We reserve the right to reject any product that does not meet this requirement. Customers are required to arrange the return delivery for local orders to the following address
Envy and Pride
1 Vista Exchange Green #01-30
Star Vista #01-30
Singapore 138617
Attn: Lucca Vudor
Tel:+6590739848
After returning the shoes to our outlet please do drop an email to admin@luccavudor.com with your order number for the refund.

DELIVERY (INTERNATIONAL ORDERS)

Unfortunately, we are unable to offer 2-hour delivery to international customers at the moment.
But we are definitely working on it – country by country, state by state.

For now, the delivery details for international orders are:
➜ Flat rate of SGD20 for international shipping to any place in the world
➜ An email will be sent when your order has been shipped
➜ You can expect to greet your shoes in 5 working days
➜ 
For expedited shipping simply reach out to us at +6590739848 or email us

RETURNS ONLY (INTERNATIONAL ORDERS)

At the moment, no exchanges are allowed for international orders, only returns. 

The terms for international returns are as such: 
➜ Return shipping is arranged and paid for by the customer
➜ Refunds are in Store Credits i.e. the price paid for the item in SGD (disregarding exchange rates and other misc. fees)
➜ Store credits are non-exchangeable for cash and valid one year from date of issue
➜ 
Customer to reach out and arrange details of the return on a case-by-case basis

➜ The returned product will have to be determined to be in its original condition before the return is approved. We reserve the right to reject any product that does not meet this requirement.

If you have any questions regarding the above, do not hesitate to contact us at at +6590739848 or email us!

Top Italian Design & Quality

'Most comfortable shoes' - Our customers

Free 2-hour Delivery*($200 & above)

Only for Singapore orders

7-Day Easy Returns

Full cash refund