Exchange Policy

At Lucca Vudor, your satisfaction is just as important as crafting comfortable shoes for your feet. 
We'd hate for you to have an unpleasant experience with us, but if our shoes do not meet your expectations, we welcome product exchanges. 
To prevent disappointments in fit or style, we highly encourage you to refer to our size guide for a best match, or visit our stores to try our shoes on as different designs have different cuttings that may differ from your usual size. 
If there comes a day where there is a mismatch in size or style, you may make an exchange with us in any of our stores. Simply keep the shoes in the brand new condition that they were sold in, together with the corresponding receipt, to make an exchange within 14 days.
Products are restricted to exchanges only. 


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