Delivery (International orders)
Unfortunately, we are unable to offer our Shoe Concierge Experience to international customers at the moment.
But we are definitely working on it – country by country, state by state.
For now, the delivery details for international orders are:
➜ Flat rate of SGD20 for international shipping to any place in the world
➜ An email will be sent when your order has been shipped
➜ You can expect to greet your shoes in 5 working days
➜ For expedited shipping simply reach out to us at +6592304287 or email us
returns ONLY (International orders)
At the moment, no exchanges are allowed for international orders, only returns.
The terms for international returns are as such:
➜ Return shipping is arranged and paid for by the customer
➜ Refunds are in Store Credits i.e. the price paid for the item in SGD (disregarding exchange rates and other misc. fees)
➜ Store credits are non-exchangeable for cash and valid one year from date of issue
➜ Customer to reach out and arrange details of the return on a case-by-case basis
➜ The returned product will have to be determined to be in its original condition before the return is approved. We reserve the right to reject any product that does not meet this requirement.
If you have any questions regarding the above, do not hesitate to contact us at at +6592304287 or email us!